Please note your booking is not confirmed until we have received your 50% deposit. This deposit is required within 7 days of receiving your invoice to confirm your order. The remaining amount once confirmed must be paid no later than 14 days prior to your event. If an order is cancelled within 14 days of the event it has been ordered for the full amount is non refundable. All notices of cancellation must be received in writing.

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All products are handmade to order and no two are exactly alike. Any item ordered from a picture or photo especially of a cake produced by another cake artist can only be reproduced as our interpretation and will not be an exact copy. Any changes requested to the size, style or flavours must be made in writing no later than 14 days prior to your event.

 

Unfortunately we are unable to cater for food allergies. While every effort is made to keep ingredients separate we cannot guarantee that your cake will not come into contact with gluten, nuts, milk products, or any other allergens. Allergen info for each cake is available upon request. If you have a specific allergy, please let us know before booking.

 

Amelias Kitchen takes no responsibility for any damage caused to our products once they have been delivered or picked up from our kitchen. In the unfortunate circumstance damage does occur please contact us immediately and we will do our best to help remedy the situation if time allows, however this may incur a charge. If you are dissatisfied with any product please let us know immediately and return it to the kitchen within 24 hours for assessment.

 

We reserve the right to use any photographs or video of work created by Amelias Kitchen for display or promotion but they will only ever be used after the date of your event.